Frequently Asked Questions

Penelope’s provides both residential and commercial cleaning: weekly, biweekly, monthly cleans, move-out cleanings, apartment cleans, window cleaning, oven and fridge cleaning, baseboard washing, laundry, trash take-out and more. The list is broad so most home and small business needs are covered.

You can visit us at our Oak Park address (25900 Greenfield Ste 255) and the main phone number is (248) 897-6769; an email is also highlighted for direct questions. That’s the fastest way to get a free estimate or book a visit.

You can book us between 10:00 AM to 5:00 PM every day of the week. So it is easy to reach out on most days without weird closing hours.

At Penelope’s House Cleaning, we believe in complete transparency and thus offer personalized estimates. We will always provide you with a clear picture. You can get in touch through our contact form or a quick call.

We are an eco-friendly sustainable company that tries its level best to protect the environment while cleaning homes. If someone has a specific requirement, we leave no stone unturned to realise it.

We have an experienced and dedicated team who puts its best foot forward to make sure that all your needs are met. Most residential jobs are handled by two crew team members while mostly it depends on the complexity of the task at hand.

Yes , move-out cleaning and deep or heavy cleans are our forte. Read on the testimonials that even mention tough jobs and accident clean-ups. This highlights how well the team handles messy, one-time projects as well as routine maintenance.

Yes- we do commercial cleaning contracts. The site points to experience with business accounts and scheduled commercial work across the area.

Customer testimonials on the site praise punctuality, attention to detail, friendly crews, and fair pricing. Several reviews call out professionalism and responsiveness after difficult or urgent jobs.

Yes- oven cleaning, refrigerator cleaning, baseboard washing, and even dish washing or trash take-out are listed as available add-ons if requested. Those extras are handy during big cleanings or move-outs.

You do not have to do much since we will take care of everything. However, to be on the safer side you can prepare a little. Clear fragile items and point or priority rooms. Keep your pets away and make access notes. It is also a good idea to ask for an estimate first so the visit matches expectations. Penelope’s offers free estimates to make that easy.